Welcome To Sheppits Help Center

How do I create an account?

Account creation is simple. Enter your email ID and create a password. If you still need any assistance, reach out to us via email, phone or chat.
Is it safe to shop at Sheppits?

Yes, your security is our priority. We ensure a secure and encrypted payment process to safeguard your information.
Is there technical support available?

Our website is user-friendly. If you still need help, please contact us for assistance.
What product categories does Sheppits offer?

We offer a diverse range of products including Fashion, Fashion Accessories, Footwear Accessories, Home Decor, Home Furnishings, and Electronics.
Can I inquire about sizes, colors, materials, or variations of products?

Absolutely! Feel free to contact us for any queries regarding sizes, colors, materials, or variations of our products.
What are the dispatch times for orders?

Orders received before 10 AM on a working day are dispatched the same day. Orders received after 10 AM are dispatched the next working day through our trusted logistics partners.
How can I track my order?

Once your order is dispatched, you'll receive a tracking number via email. Use this number to track your order on our website or through our logistics partners' platforms.
Do you offer international shipping?

Yes, we offer international shipping! You can order your favorite Sheppits product from anywhere in the world.
What payment methods do you accept?

We accept various payment methods, including credit/debit cards, net banking, and mobile wallets. For specific options, refer to our payment section during checkout.
How can I contact Sheppits for order-related queries?

For any order-related issues or queries, please contact us at sheppits@gmail.com or you can call or WhatsApp at +91 8448410393. Bulk order inquiries are also welcome!
What is the return or replacement period?

We have different return or replacement periods based on the product category. Contact us directly or place a return request through our website for assistance.
What if I receive a damaged or defective product?

We apologize for any inconvenience caused. Please contact our customer support team within 48 Hours of receiving the product. To expedite the process, kindly provide a parcel opening video displaying the condition of the package. We'll assist you in resolving the issue promptly.
Do you offer discounts for bulk orders?

Absolutely! We provide special prices and discounts for bulk orders. Contact us directly for more information or to place a bulk order. Email - sheppits@gmail.com Phone - +91 8448410393 WhatsApp - +91 8448410393
What qualifies as a bulk order for availing discounts?

Bulk orders are typically orders exceeding a certain quantity or value. Contact us directly with your requirements, and we'll offer the best prices available.
Do you have a reseller program available for sellers?

Yes, we have a reseller program tailored for both online and offline sellers. Get in touch with us to explore our reseller program and benefit from the best industry prices.
Are there specific terms and conditions for the reseller program?

Yes, we have terms tailored to our reseller program. Contact us directly to learn more about the terms and benefits associated with becoming a reseller.

Still In Doubt?

Got more questions?

Don't hesitate to ask! We're here to help and clear any doubts you may have.